We'll support you every step of the way. Our experienced technicians are only a phone call away, with onsite service and ongoing training, you will never feel alone.

SERVICE & IT Support

Our technicians and print consultants take pride in their ability to respond to your service requests rapidly, minimising any lost productivity.

Our technicians share a wealth of qualifications and experience. All are factory trained by Ricoh Australia in Sydney where training includes the latest technology including Ricoh products and networking issues.

Contact our Service Department:
Email: admin@tasprint.com.au
Phone: 03 6210 1200

Our experienced IT team provide practical advice and assistance to our technicians and customers.

Contact our IT Department:
Email: itsupport@tasprint.com.au
Phone: 03 6210 1200

ONLINE SUPPORT

Ricoh Knowledge Base

Detailed how-to guide for Ricoh devices, simply select your product model and browse the topics. Information includes: how to change print cartridges, clearing paper misfeeds, installing print drivers, etc.

visit www.ricoh.com.au/knowledge-base

Ricoh Click2Learn Online Training & Resources.

An online interactive training tool that simulates the actual user experience of performing job tasks on our MFP products. Structured in a series of individual modules, it is designed to enhance the customer experience and facilitate the learning curve associated with job training.

visit www.ricohclick2learn.com

Ricoh Click2Learn logo

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